Privacy Policy for Nexalivon
How we collect, use, and protect your information
Personal Data We Collect
We collect information that helps us tailor our tours and respond to your requests. This includes data provided via forms, communication channels, or interactions with our guides and website.
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→Name and contact information
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→Booking and tour preferences
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→Feedback and route suggestions
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→Usage data while navigating our website
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→Communication records with our support team
We never sell personal information. Your data remains confidential and is shared only for essential tour operations or legal compliance.
How We Use Your Data
Collected data is used to arrange tours, improve services, and facilitate personalized experiences for each traveler.
We also utilize data for technical maintenance, customer support, and to enhance route offerings and guest communication.
Your Privacy Rights
Travelers can request access, correction, or erasure of their data, as well as object to or restrict processing, according to Malaysian law and applicable regulations.
Access Rights
Request a copy of your personal data
Rectification Rights
Request correction of inaccurate data
Erasure Rights
Request deletion of personal information
Portability Rights
Request to transfer your data
When We Share Data
Personal data may be shared with guides or service providers only as necessary for your booked routes and related services.
We adhere to strict agreements with partners and share data for legal or regulatory reasons when required by law.
How We Protect Information
We implement physical, technical, and organizational security measures to prevent unauthorized access, loss, or misuse of your data.
Data is stored securely, and access is limited to trusted personnel for service-related purposes only.
Contact Us About Privacy
Address: Jalan Kuning, Menara Pelangi, Johor Bahru 80400 Malaysia
Phone: +60 5-895 1171
Email: content@nexalivon.sbs